Returns & Exchanges Policy
Last Updated: January 14, 2026
At Slope Baseball, we want you to be confident in your purchase. If you’re not completely satisfied, we’re here to help.
30-Day Return Policy
We offer a 30-day return policy from the date your order is delivered.
To be eligible for a return:
Items must be returned within 30 days of delivery
Items must be unused, unworn, and in original condition
Items must be returned with original packaging, tags, and accessories (if applicable)
Proof of purchase is required
Non-Returnable Items
The following items are not eligible for return or exchange:
Items marked as final sale
Gift cards
Digital products or downloadable content
Items showing signs of use, damage, or alteration not caused by shipping
We reserve the right to refuse returns that do not meet these conditions.
Exchanges
If you need to exchange an item for a different size or variation:
Exchanges are subject to product availability
Please contact us before returning your item to ensure the replacement is available
If the requested exchange item is unavailable, a refund will be issued instead.
Return Process
To initiate a return or exchange, please contact us first:
Email: slopepitchingperformance@gmail.com
Phone: (504) 939-4623
Please include:
Your order number
Reason for return or exchange
Photos of the item (if applicable)
Once approved, return instructions will be provided.
Return Shipping
Customers are responsible for return shipping costs, unless the item was defective or incorrect
Original shipping fees are non-refundable
We recommend using a trackable shipping service, as we are not responsible for lost return shipments
Refunds
Once your return is received and inspected:
You will be notified of approval or rejection
Approved refunds will be issued to the original payment method
Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider
Damaged or Incorrect Items
If you received a damaged, defective, or incorrect item:
Contact us within 7 days of delivery
Include photos of the issue so we can resolve it quickly
We will cover return shipping for verified damaged or incorrect items.
Late or Missing Refunds
If you haven’t received a refund:
Check your bank account again
Contact your credit card company or payment provider
Reach out to us if the issue persists
Contact Information
For questions about returns or exchanges, contact us at:
Slope Baseball slopepitchingperformance@gmail.com (504) 939-4623